Privacy Policy
Effective Date: 24 May 2024
Introduction
This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website. Ocean Kids and Family Salon® is committed to safeguarding your privacy and handling your personal information fairly, lawfully, and transparently.
By using our website, you consent to this privacy policy and the collection, use, and processing of your personal data as outlined below.
Personal Data We Collect
We may collect personal data when you:
- Subscribe to receive updates on our services
- Make bookings or use our services
- Contact us through our website, email, or other communication channels
The personal data we may collect includes:
- Name
- Email address
- Phone number
- Postal address
- Any information you choose to provide
We may also collect limited technical information (such as IP address, browser type, and referral source) to help improve our website. This data is anonymised and does not identify you directly.
Lawful Basis for Processing
We process personal data under one or more of the following legal bases:
- Consent – when you choose to subscribe or provide information
- Contract – to process bookings
- Legal obligation – where required to comply with the law
- Legitimate interests – for improving our services and customer experience
How We Use Personal Data
We use personal data to:
- Provide services you request
- Process bookings or payments (where applicable)
- Improve our website and services
- Send occasional updates and offers — you may unsubscribe at any time
We do not sell or trade your personal data. We only share data with trusted third-party providers where necessary to deliver our services.
Third-Party Service Providers
We work with trusted providers for services such as hosting, booking, and payment processing. These providers are required to handle your data securely and in accordance with UK GDPR.
Data Retention
We only keep personal data for as long as necessary to fulfil the purposes described in this policy. Once no longer needed, it will be securely deleted or anonymised.
Your Rights Under UK GDPR
Under the UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request erasure in certain circumstances
- Restrict processing in certain circumstances
- Data portability (receive your data in a usable format)
- Object to certain processing, including marketing communication
To exercise these rights, please contact us.
Third-Party Websites
Our website may contain links to external sites. Ocean Kids and Family Salon® is not responsible for their privacy practices and recommends reviewing their policies before providing personal data.
Complaints
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@ocean.salon.
Ocean Kids and Family Salon®