Privacy Policy
Ocean Kids and Family Salon® Privacy Policy
Effective Date: 24 May 2021
Ocean Kids and Family Salon® is committed to protecting the personal data you share with us, and we will always protect your privacy. We comply with the General Data Protection Regulation (GDPR) to ensure your privacy is safeguarded.
Your Consent
By using our website, you consent to this privacy policy and the collection, use, and processing of your personal data as outlined below.
Personal Data We Collect
Ocean Kids and Family Salon® may collect personal data when you:
• Subscribe to receive updates on our services.
• Processing bookings and/or other services.
• Contact us via the website, email, or other communication channels
The personal data we may collect includes:
• Name
• Email address
• Phone number
• Postal address
• Any additional personal information you provide to us.
We also collect limited technical information (such as IP addresses, browser types, and referral sources) to improve our website performance. This information is anonymised and does not directly identify you.
Lawful Basis for Processing
Ocean Kids and Family Salon® processes your personal data based on one of the following legal grounds:
1. Consent: Where you have clearly given us consent to process your personal data for specific purposes.
2. Contractual Necessity: To fulfil a contract or take steps related to a contract with you, such as processing bookings.
3. Legal Obligation: To comply with legal requirements, including tax reporting or government requests.
4. Legitimate Interests: To pursue legitimate business interests that do not override your privacy rights, such as improving our services or website.
How We Use Personal Data
We use personal data for the following purposes:
• To provide you with information or services you request.
• To process bookings or payments (where applicable).
• For internal analytics, to improve our website and services.
• To send you marketing communications, where you have opted in /not opted out.
We do not sell or trade personal data. We will not share your personal data with third parties except as necessary to fulfil the purpose for which the data was collected or as required by law.
Third-Party Service Providers
We may engage third-party service providers to handle certain services on our behalf, such as:
• Website hosting
• Email marketing
• Payment processing
• Booking management
These third parties are contractually obligated to process your personal data in accordance with UK GDPR requirements, and solely for the purpose of performing the services they provide to us.
Marketing Communications
Where you have given consent, we may send you marketing communications such as newsletters and promotions. You can withdraw your consent or opt out of these communications at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Personal data is stored securely in controlled facilities, and access is limited to authorised personnel.
Retention Period
We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Once it is no longer needed, we will securely delete or anonymise the data.
Your Rights Under UK GDPR
As a data subject, you have the following rights under the UK GDPR:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
• Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
• Right to Object: You can object to the processing of your personal data in certain cases, including for direct marketing purposes.
If you wish to exercise any of these rights, please contact us.
Use of Cookies
Our website uses cookies to enhance your experience. Cookies help us remember your preferences and understand how visitors use our site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
Third-Party Websites
Our website may contain links to third-party websites. Ocean Kids and Family Salon® is not responsible for the privacy practices or the content of these third-party sites. Please review their privacy policies before providing any personal data.
Complaints
If you believe that your personal data has not been processed in accordance with this privacy policy or UK GDPR, you have the right to file a complaint with the Information Commissioner’s Office (ICO).
Changes to This Policy
We may update this privacy policy from time to time. The revised version will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your personal data.
Ocean Kids and Family Salon®